Don't hesitate to call or email ICS. Any questions or concerns you may have are important to us.
For Car Wash Regional Sales, Contact an ICS Representative Directly by Territory. Click on location.
Contact ICS
Regional Sales
Brad Metcalf
Northeast & Canadian Territory
484.357.5940
Jeff Wizer
Midwest Territory
484.894.9282
Rob Wingard
Southeast Territory
484.894.3970
Lenny Cavalier
Western Territory
714.713.2419
Petroleum Sales
Tom Bagnara
Director of Petroleum Sales North America
219.629.3118
Kristy Smith
National Retail Petroleum Market
504.251.3636
Call
ICS In-house Sales:
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Phone: 800.642.9396
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Fax: 610.881.8100
ICS Support:
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Phone: 800.246.3469 - or - 610.881.8000
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AUS: 03 8652 1207
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Fax: 610.881.8110
ICS Support Call Center Hours:
Open 7 Days a Week!
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Mon to Fri: 7:30am to 10:00pm (EST)
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Saturday: 8:00am to 10:00pm (EST)
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Sunday: 8:00am to 8:00pm (EST)
Locations
ICS Corporate Headquarters:
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Innovative Control Systems Inc.
81 Highland Ave.,
Suite 300,
Bethlehem, PA 18017
ICS Parts Pick-Up/ Equipment Repair:
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Innovative Control Systems Inc.
ATTN: Production & Warehouse
16 S. Commerce Way
Bethlehem, PA 18017
RMA Numbers For Custom Shipping Labels
Did technical support already give you an RMA number?
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Format your custom shipping label as follows:
Innovative Control Systems
ATTN: RMA ########-####
16 S. Commerce Way
Bethlehem, PA 18017
RMA Warning: Boxes with returned parts, products or items shipped to ICS without an RMA number will be refused. For more information, see Return Merchandise Authorization (RMA).