
Don't hesitate to call or email ICS. Any questions or concerns you may have are important to us.

Mike Enriquez
Western US and Western Canada


Rob Wingard
Southeast Territory
484.894.3970
wingardr@icscarwashsystems.com

Call
ICS In-house Sales:
-
Phone: 800.642.9396
-
Fax: 610.881.8100
ICS Support:
-
Phone: 800.246.3469 - or - 610.881.8000
-
AUS: 03 8652 1207
-
Fax: 610.881.8110
ICS Support Call Center Hours:
Open 7 Days a Week!
-
Mon to Fri: 7:30am to 10:00pm (EST)
-
Saturday: 8:00am to 10:00pm (EST)
-
Sunday: 8:00am to 8:00pm (EST)
*All fields are required.
Locations
ICS Corporate Headquarters:
-
Innovative Control Systems Inc.
81 Highland Ave.,
Suite 300,
Bethlehem, PA 18017
ICS Parts Pick-Up/ Equipment Repair:
-
Innovative Control Systems Inc.
ATTN: Production & Warehouse
16 S. Commerce Way
Bethlehem, PA 18017
RMA Numbers For Custom Shipping Labels
Did technical support already give you an RMA number?
-
Format your custom shipping label as follows:
Innovative Control Systems
ATTN: RMA ########-####
16 S. Commerce Way
Bethlehem, PA 18017
RMA Warning: Boxes with returned parts, products or items shipped to ICS without an RMA number will be refused. For more information, see Return Merchandise Authorization (RMA).