Don't hesitate to call or email ICS. Any questions or concerns you may have are important to us.
For Car Wash Regional Sales, Contact an ICS Regional Sales Manager Directly by Territory. Click on location.
Contact ICS
Mike Enriquez
Western US and Western Canada
Rob Wingard
Southeast Territory
484.894.3970
wingardr@icscarwashsystems.com
Call
ICS In-house Sales:
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Phone: 800.642.9396
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Fax: 610.881.8100
ICS Support:
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Phone: 800.246.3469 - or - 610.881.8000
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AUS: 03 8652 1207
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Fax: 610.881.8110
ICS Support Call Center Hours:
Open 7 Days a Week!
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Mon to Fri: 7:30am to 10:00pm (EST)
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Saturday: 8:00am to 10:00pm (EST)
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Sunday: 8:00am to 8:00pm (EST)
*All fields are required.
Locations
ICS Corporate Headquarters:
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Innovative Control Systems Inc.
81 Highland Ave.,
Suite 300,
Bethlehem, PA 18017
ICS Parts Pick-Up/ Equipment Repair:
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Innovative Control Systems Inc.
ATTN: Production & Warehouse
16 S. Commerce Way
Bethlehem, PA 18017
RMA Numbers For Custom Shipping Labels
Did technical support already give you an RMA number?
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Format your custom shipping label as follows:
Innovative Control Systems
ATTN: RMA ########-####
16 S. Commerce Way
Bethlehem, PA 18017
RMA Warning: Boxes with returned parts, products or items shipped to ICS without an RMA number will be refused. For more information, see Return Merchandise Authorization (RMA).