Contact ICS

Contact an ICS Sales Representative Directly by Territory

email ICS Car Wash Systems Call ICS Car Wash Systems
Call Innovative Control Systems (ICS)


Please don't hesitate to call or email ICS. Any questions or concerns you may have are important to us.

ICS Sales -  
Phone: 800.642.9396
Fax: 610.881.8100
ICS Support -  
Phone: 800.246.3469
AUS: 03 8652 1207
Fax: 610.881.8110

ICS Support Call Center Hours -
Open 7 Days a Week!

Mon to Fri: 7:30am to 10:00pm (EST)
Saturday: 8:00am to 10:00pm (EST)
Sunday: 8:00am to 8:00pm (EST)
email Innovative Control Systems (ICS)


Thank you for contact ICS!

Who should receive this email?
email Innovative Control Systems (ICS)


ICS welcomes current and prospective customers to stop in and tour our facility. See Facility Tour photos. ICS also offers on-site training classes for our current ICS customers. Please contact ICS technical support to schedule a tour or enroll in our training classes. In addition to offering on-site training classes, ICS offers eLearning Car Wash Training System for WashConnect ICS's Car Wash Multi-site Management and Point-of-Sale System. Click here to learn more and sign up today.

ICS Corporate Headquarters -
Innovative Control Systems Inc.
1349 Jacobsburg Road
Wind Gap, PA 18091
Get driving directions from your location to the ICS Corporate Headquarters in Wind Gap, PA.

ICS Part Pick-Up/ Equipment Repair -
Innovative Control Systems Inc.
ATTN: Production & Warehouse
3370 Fox Hill Road.
Easton, PA 18045

Get driving directions from your location to the ICS Production & Warehouse in Easton, PA.

RMA Numbers For Custom Shipping Labels -
Did technical support already give you an RMA number?
Format your custom shipping label as follows:

Innovative Control Systems
ATTN: RMA 12345678-1234
3370 Fox Hill Road.
Easton, PA 18045

RMA Warning: Boxes with returned parts, products or items shipped to ICS without an RMA number will be refused. For more information, see Return Merchandise Authorization (RMA).